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Nova Care Group
Nova Care Group

Your information
deserves care, too.

How this website handles enquiries and where to ask about your information.

Who to contact

Nova Care Group is the trading name of Nova Care Group Ltd, company number 13224072. Contact admin@ncgl.co.uk about your personal information or request the company’s full privacy notice before sharing detailed care information.

The enquiry tool

The enquiry form creates a draft in your browser. It does not send the form to a server, save it to a database or store it in your browser after you leave. If you choose to open an email app, the details are passed to that app so you can review and send them.

You can also copy the draft and send it yourself. Once you send an email, it is handled by your email provider and Nova Care Group’s email service. Avoid detailed medical information in an initial enquiry.

Cookies and website access

This website does not add analytics, advertising cookies or browser storage. WordPress and the hosting provider may process technical access information needed to deliver and protect the website. Administrator sign-in uses authentication cookies.

The company’s care-service privacy notice

Ask our team for the full company privacy notice before sharing care information. It should explain the purposes and lawful bases for processing, recipients, retention periods, individual rights and how to raise a concern. Any changes to forms, analytics or cookies must be reflected in that notice.

This page describes how this website works. It does not replace the company’s full care-service privacy notice.

Questions, answered

Your privacy questions

Explore all FAQs
Does this website store the information I enter in the form?

The enquiry tool creates a draft in your browser and does not send it to a website database. If you open your email app or send the draft, your email provider and Nova Care Group’s email service handle that information. Ask for the company’s full privacy notice before sharing detailed care information.

How do I request the full care-service privacy notice?

Contact admin@ncgl.co.uk to request Nova Care Group’s full privacy notice or ask a question about your personal information. The website privacy page describes the enquiry tool and website access; the full company notice explains how care-service information is handled.