A website that
welcomes you.
Clear content, simple navigation and ways to get in touch if something is difficult to use.
Finding information in a way that suits you
The Home Care Services page includes links to each service section, so you can go directly to the support you want to read about. The care menu links to the service overview and personal care guide. Page headings and descriptive links help explain where you are and what each section covers.
If completing the enquiry form is difficult, contact us by phone or email. You can ask for an explanation of our services and next steps in a way that is easier for you to use. Let the team know about any communication preferences when you get in touch.
Using this website
You can navigate with a keyboard, skip directly to the main content and enlarge text using your browser. Forms have visible labels. The mobile menu and care menu can be opened with a keyboard and closed with Escape.
The website follows your device’s reduced-motion preference. Essential content remains available without animations. The FAQs use standard expandable sections, and you can contact the team directly if the enquiry tool is unavailable.
Accessibility feedback
If you find a barrier, tell us which page you were using and what was difficult. Email admin@ncgl.co.uk or call 0330 133 2177.
Our aim
The design follows WCAG 2.2 AA principles. This is an accessibility aim, not a claim of independently certified compliance. We welcome feedback about barriers and continue to review the website as content changes.
Finding information in a way that suits you
The Home Care Services page includes links to each service section, so you can go directly to the support you want to read about. The care menu links to the service overview and personal care guide. Page headings and descriptive links help explain where you are and what each section covers.
If completing the enquiry form is difficult, contact us by phone or email. You can ask for an explanation of our services and next steps in a way that is easier for you to use. Let the team know about any communication preferences when you get in touch.
Using this website
Can I use the menu and FAQs with a keyboard?
Yes. Use Tab to move between controls. Press Enter on Care Services or the mobile Menu button to open the menu, and Escape to close it. Focus an FAQ question and press Enter or Space to show its answer. A Skip to content link takes you directly to the main page content.
Can I read the website without scroll animations?
Yes. The website follows your device’s reduced-motion setting, so the page content remains available without its reveal animations. You can also enlarge text using your browser. Contact the team if you encounter a barrier.
What if the enquiry form is difficult for me to use?
You can email admin@ncgl.co.uk or call 0330 133 2177. Tell the team about your communication preferences or which part of the website was difficult. You can discuss care and next steps without using the form.