Care in your own home. Life on your own terms.Speak with our team: 0330 133 2177For families & professionals
Nova Care Group
Nova Care Group

Everyday support.
More room for life.

Explore live-in home care, daily living support and companionship. One assessment, an individual care plan and support that respects your choices.

Start with what matters

Care at home,
with you at its heart.

Nova Care Group helps adults explore the support they need to live well in familiar surroundings. You may need help with a few daily tasks, support while a family carer takes a break, or a more involved home care arrangement.

We take time to understand your needs, preferences and goals before care begins. Services depend on the assessment, an agreed plan and current availability. The sections below explain the options to discuss with our team.

Illustration of a care professional and an older man preparing vegetables
01

Live-in home care

Familiar surroundings, with support close by.

Live-in home care offers an option for people who need more support while remaining in their own home. We discuss your daily routines, accommodation arrangements and the level of assistance required before agreeing a plan. A live-in arrangement is planned around appropriate working and rest time; it should not be assumed to mean continuous waking support.

Help can include getting up, dressing, showering or bathing, housework and the practical things that keep a household running. We can discuss support with budgeting, managing post and bills, shopping and appointments. Where appropriate, help may involve contacting services, groups or agencies, exploring aids and adaptations, and becoming involved in the community.

02

Personal care

Comfort, dignity and choice in personal routines.

Personal care supports physical and emotional needs associated with age, disability or mental health circumstances. Your rights, privacy, choices and independence are central to the way support is planned. A thorough needs assessment takes place before care starts, followed by regular reviews.

We explain support with getting up or going to bed, dressing, bathing, hair care, shaving, oral hygiene and continence on our dedicated Personal Care page. Medication and overnight support are discussed as part of an assessed, agreed plan.

Read our personal care guide
03

Support with everyday living

Practical help that makes the day feel more manageable.

Everyday living support can help you keep a comfortable home and stay on top of familiar routines. We discuss housework, cleaning, laundry, ironing and shopping, whether online or in person. You choose which tasks matter and how you would like help provided.

We can also discuss accompanying you to appointments, leisure activities and social engagements. Support should help you remain connected with friends and family and keep doing the things you enjoy, rather than taking over tasks you want to do yourself.

04

Enabling service

Building confidence, one achievable step at a time.

An enabling service focuses on helping you develop or maintain the skills and confidence to manage everyday life. We start with your own goals, such as preparing a simple meal, planning a shopping trip or becoming more involved in the community.

Together, we consider what you can do independently and where encouragement or practical help would be useful. Progress can be reviewed and goals adjusted. Support is paced around your abilities and preferences; it is not a promise of a particular recovery outcome.

05

Respite care

Support for you, and time for those who care for you.

Respite care offers planned support when a family member or regular carer needs a break. It can help make space for rest, appointments, work or time away, while the person receiving care has support that respects their usual routines.

Tell us the dates, location and type of help needed. We will discuss the person’s preferences, their existing arrangements and current availability. A clear handover and agreed care plan help everyone understand how support will be provided.

06

Mobility support

Help to move with confidence and appropriate support.

Mobility support can involve assistance with moving around the home or accompanying you outside. We discuss your abilities, existing equipment and the tasks you would like help with, alongside relevant advice from professionals involved in your care.

The agreed approach reflects an assessment of needs and risks. Any help with transfers or equipment must be appropriate to the care plan and staff training. We can also discuss access to aids and adaptations without promising equipment or specialist therapy.

07

Companionship

Time for conversation, company and connection.

Companionship can bring a friendly presence to the day. It might involve a conversation over tea, sharing an interest, enjoying a familiar activity or planning time with friends and family. What feels meaningful is different for everyone.

We listen to your preferences about company, culture and communication. You can discuss support to attend local groups, social occasions and community activities. Companionship is planned around the connections you want to keep and the pace that feels comfortable.

08

Meal preparation

Food prepared around your preferences and routine.

Meal preparation support can help with planning meals, shopping for ingredients and preparing food at home. We take account of your tastes, cultural preferences and the help you want with everyday kitchen tasks.

Tell us about any dietary requirements or professional guidance relevant to your care. These are considered in the assessment and care plan. Support can include encouragement to eat and drink as agreed, while keeping you involved in choices wherever possible.

Illustration of a care professional accompanying a wheelchair user beside a river
Your next step

Let’s explore
the right support.

Request a care consultation for yourself or a loved one. We will discuss the support you are looking for, your postcode and any preferences you want us to understand. Ask about proposed arrangements and costs before making a decision.

Care homes seeking healthcare assistants can also contact us for a staffing consultation. Share your location, roles and shifts so we can discuss suitability and availability.

Request a Care Consultation
Questions, answered

Understanding your care options

Explore all FAQs
Does live-in care mean someone is awake 24 hours a day?

Live-in care is planned around the support you need, suitable accommodation and appropriate working and rest time. Continuous waking support is a different arrangement. Tell us about daytime and overnight needs so we can discuss an appropriate plan and availability.

What should I tell you when asking about respite care?

Share the location, dates, usual care arrangements and the support needed while a regular carer takes a break. We discuss preferences, a clear handover and current availability before agreeing care.

How much does care cost?

No rates are published on this website. Ask our team to discuss your needs, availability and the costs of any proposed support before making a decision.

How is my care plan reviewed?

We discuss your needs, preferences and goals before care starts. Regular reviews help keep the agreed support relevant as your routines or circumstances change. You and the people you choose to involve can raise questions with our team.